Resolve customer queries instantly with AI

Create custom AI assistants that know everything about your product or service. Add it to your website to resolve customer queries instantly.

Businesses enhacing customer service with AI 

Multilingual answers

Multilingual answers

Fluent in over 95 languages, Superseek always answers in the language of the question.

<span><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"></p></span>Powered by your content

Powered by your content

Every answer is powered and limited by your content – and comes with guardrails to ensure accuracy.

Always up-to-date

Always up-to-date

Automatic refreshes keep answers relevant and in sync with all your content edits.

Resolve 75% of customer queries instantly

Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available.

Customize it to your liking and embed it on your website to resolve the bulk of your customer queries instantly.

Handoff complex queries to your teams

AI is smart, but some questions still need a human touch.

Seamlessly transfer such conversations to your current live chat tool or use routing buttons to guide customers to the appropriate link or message.

Enhance your customer service with AI without disrupting your current tools and workflows. 

Craft your perfect AI agent with no code

Add the links to your content to get a custom ChatGPT that’s trained on your content right away.

Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business.

Automatic content syncs ensure answers stay accurate and up to date.

Capture leads with timely forms

Set up lead forms that show up at the right point in the conversation.

Improve responses with answer corrections

Easily fix AI responses to ensure accurate answers, with changes taking effect instantly.

AI-powered customer service in 3 steps

1

Point to your content

Simply add the link to your website and support content and upload any docs you’d like.

2

Configure the experience

Add your branding, test and refine responses, and set up any human handoff or routing rules.

3

Embed on your website

Embed it on your website with a simple code snippet without disrupting your existing tools

Connects to all your content

Any website.  Any knowledge base.  Any document.

Pricing Plans

Build your custom ChatGPT for free, no credit card required. Upgrade to unlock higher limits. Cancel anytime.

Free

$0

/ month

Starter

$19

/ month

Standard

$49

/ month

Plus

$99

/ month

FAQs

What is an AI credit?

Using the default GPT-3.5-turbo model costs 1 AI credit per AI response. But if you switch to the more powerful GPT-4 model, it’s more expensive, costing 15 AI credits per response. You can switch between AI models anytime.

What content can I add?

You can include various types of content in your AI bot’s knowledge, including your website content (the entire site, specific pages, help center, blogs, etc.), documents (currently limited to PDFs), and plain text. Your AI bot can answer questions based on all the content you add.

How secure is the content I add?

All uploaded documents are immediately deleted after the text is extracted. We follow all security best practices and rely on reputed vendors such as Heroku and Supabase to handle your content.

OpenAI cannot access your content to train their AI models. Your content is not used for any purpose other than to answer questions.

How is my content used?

Your content is ingested to create a knowledge repository for your AI bot. When a question is asked, the relevant pieces of information from your content are identified and used to generate a helpful answer.

Your content is not used for any purpose other than to provide answers. OpenAI cannot access your content to train their AI models.

How is it different from ChatGPT?

ChatGPT excels at addressing general questions; however, it falls short when it comes to providing accurate information about your product or service since it lacks access to your specific content. It also has a tendency to generate inaccurate made-up responses, referred to as hallucinations.

Superseek is a custom ChatGPT for your business trained on all the content you provide about your product or service. With Superseek, you get an expert AI assistant with ChatGPT’s impressive capabilities, offering accurate answers to any question about your product or service without the risk of hallucinations.

Does it support non-English websites?

Yes! Your website can be in any language, and the chatbot is capable of answering questions in different languages. Superseek will always answer in the language of the question.

Can I cancel anytime?

Yes, you can cancel anytime.

You can continue to access paid Superseek features until the end of the billing cycle. You will be downgraded to the free plan once your current billing cycle is complete.

Can I change the AI instructions (prompt)?

Yes, you can change your AI bot’s instructions anytime.

What happens when I use up my AI credits?

When your AI credits run out, your AI bot will default to the provided fallback ‘I don’t know’ response for every question. You can either wait until the start of the next month to replenish your AI credits or upgrade to a plan with higher limits.

How does content auto-sync work?

Superseek keeps your AI bot’s knowledge base current by updating it regularly—daily, weekly, or monthly, depending on your plan. This ensures up-to-date answers.

You can also manually sync individual pages after making content edits to instantly update your AI bot’s knowledge base.

Can I correct the AI answers?

Absolutely, you can improve the AI’s responses by adding answer corrections.

Correct an AI answer from the conversation history and the AI bot will use it to provide an accurate answer the next time.

What if I need even more AI credits?

You can upgrade to our Pro plan from within Superseek to unlock 50,000 AI credits per month and daily content syncs of up to 5000 pages.

Reach out to us at team@superseek.ai for custom limits and requirements.

Can I embed it on multiple websites?

Yes, you can embed your AI chatbot on any number of websites.

Can I get a demo?

Certainly. Schedule a time to see how Superseek can help your business.

News & Updates