Instant Answers. Happy Customers.
Provide instant, intelligent answers to any question about your product or service with a custom ChatGPT trained on all your content.
Multilingual answers
Fluent in over 95 languages, Superseek always answers in the language of the question.
Powered by your content
All answers are powered and limited by your content – and comes with guardrails to ensure accuracy.
Always up-to-date
Automatic refreshes keep answers relevant and in sync with all your content edits.
Make all your content coversational with AI
Simply point to your content – website, help center, blogs, etc. – and upload any documents you’d like and get a custom ChatGPT for your business right away. No complex configurations, coding, or IT support needed.
Make finding answers easy, fast, and human
Help customers and visitors get instant answers to all their questions by simply asking.
Accurate, up-to-date answers
Ensure all answers are relevant; continuous content indexing automatically captures all your content updates and built-in safeguards ensure accuracy.
Customized, on-brand experience
Fully customize your AI bot’s instructions, model, and personality to suit your business. Add your branding to deliver a tailored experience.
Embed on your website
Embed it on your website to resolve the bulk of your customer queries instantly, saving time for both your customers and your team.
Stay on top of every AI conversation
Track, filter, and review any AI conversation and monitor response quality.
AI + Human Handoff with your existing tools
Direct queries that the bot can’t answer or those requiring human intervention to your teams.
Fallback Response
Set a custom fallback ‘I don’t know’ response the bot should provide when it can’t provide a relevant answer.
Human handoff to live chat
Seamlessly handover conversations that need a human touch by connecting your existing live chat tool.
Routing buttons
Use routing buttons to guide users to a specific link (eg; to create a ticket) or a predefined message (eg; call us at +1 123 456 78 ).
Set up lead forms that show up at the right time
Easily configure forms to capture leads at the right point in the conversation.
Ensure high quality answers. Everytime.
Track satisfaction ratings and improve your bot’s answers by giving it feedback and plugging knowledge gaps.
AI answer corrections
Make your AI smarter with ease—simply add corrections to ensure more accurate responses.
Content Syncs
Ensure up-to-date responses through automatic content syncs and instantly capture edits with manual page syncing anytime.
Custom content
Quickly plug information gaps in your AI’s knowledge base by adding custom content whenever needed.
Go live today. Zero setup required.
1
Point to your content
Simply add the link to your website and support content and upload any docs you’d like.
2
Configure the experience
Add your branding, test and refine responses, and set up any human handoff or routing rules.
3
Embed or share anywhere
Embed it on your website with a simple code snippet without disrupting your existing tools
Connects to all your content
Any website. Any knowledge base. Any document.
News & updates
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